Gay Help Line

Privacy Cookie Policy

Privacy Policy
Last updated on June 13, 2023
Effective date 13-Jun-2023

This Privacy Policy describes the policies of Gay Center / Gay Help Line APS, Via Nicola Zabaglia 14, Rome 00153, Italy, email: [email protected], telephone: 0664501102, regarding the collection, use, and disclosure of information we collect when you use our website (https://gayhelpline.it or https://gaycenter.it). (the ”Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after the revised Policy is posted on the Service, and your continued access or use of the Service after that period will constitute acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

  1. INFORMATION WE COLLECT:

    We will collect and process the following personal information about you:

    1. Name
    2. E-mail

  2. HOW WE USE YOUR INFORMATION:

    We will use the information we collect about you for the following purposes:

    1. Support

    If we wish to use your information for any other purpose, we will ask for your consent and will only use your information with your consent and then only for the purposes for which you give consent, unless we are required to do otherwise by law.

  3. STORAGE OF YOUR DATA:

    We will retain your personal information for 90 days to 2 years after user accounts become inactive, or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons, such as enforcing legal claims, preventing fraud, etc. Residual anonymous information and aggregated information, none of which directly or indirectly identifies you, may be retained indefinitely.

  4. YOUR RIGHTS:

    Depending on applicable law, you may have the right to access, rectify, or erase your personal data, or receive a copy of your personal data; restrict or object to active processing of your data; ask us to share (port) your personal data to another entity; withdraw any consent you have given us to process your data; the right to lodge a complaint with a legal authority; and other rights that may be relevant under applicable law. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

    You can opt out of direct marketing communications or the profiling we perform for marketing purposes by writing to us at [email protected].

    Please note that if you do not authorize us to collect or process the requested personal information or withdraw your consent to the processing of such information for the requested purposes, you may not be able to access or use the services for which your information was requested.

  5. COOKIES ETC.

    To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Privacy Policy (Lunda)

By visiting our public microdonation page and completing the required fields, donors can receive information and donate to our cause.

Controller

Fabrizio Marrazzo
Via Nicola Zabaglia 14
00153 Rome
[email protected]

Purpose of the processing

When you visit our donation page and fill out the request form, we become responsible for processing the data entered in the corresponding fields.

We will only process your data to process your donation, based on your consent, or to comply with legal requirements with national supervisory authorities regarding auditing and reporting.

We may also process your data for other purposes (informing you about our future activities, providing you with relevant information about us and our work, etc.) if you have expressly consented to do so.

Processing donations/payments

  • In order to receive micropayments or donations for our cause, we process the following categories of personal data relating to visitors or donors:
  • Name
  • e-mail
  • Payment method (credit card, SEPA, Apple Pay, Google Pay, etc.)
  • Payment details (depending on the payment method)
  • Donation amount and currency
  • Payment ID: in case of recurring payments

Processing

  • donor and donation statistics
  • other personal data, depending on the configuration decisions of the respective customer

Data retention

We will retain your personal data for a period of 30 days unless you contact us sooner to exercise your rights under the GDPR (see below).

Recipients and Data Controllers

 The following categories of recipients and data controllers may receive data from the processing:

Lunda microdonation service provider (processor and recipient)
● Estratos Digital GmbH, Lunda Software https://www.lundadonate.org/privacy-policy

Estratos Digital GmbH uses the following subprocessors and data processing services Payment service providers (recipients)

  • ● Stripe Payments Europe, Limited, provider of Stripe Connect services.
  • ● Stripe Technology Europe, Limited, an authorized payment service provider.
  • ● [Only if you activate PAyPal (PayPal (Europe) S.à rl et Cie, SCA, authorized payment service provider).
    Mailing and analytics service providers (processors)
  • Twilio Ireland Ltd.
    Storage service providers (processor; data centers within the EU)
  • Google Ireland Limited

For https://www.lundadonate.org/privacy-policy.

For more information on subprocessors, please visit

– Estratos Digital GmbH uses Action Network (1900 L St NW, Suite 900, Washington DC 20036; Privacy Policy: https://actionnetwork.org/privacy) as a complete CRM solution, integrated emailer, and action page platform.

Rights of interested parties

As a data subject, you generally have the right to information (Article 15 GDPR), rectification (Article 16 GDPR), erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR), data portability (Article 20 GDPR), revocation (Article 21 GDPR), and objection (Article 7 GDPR).

To exercise your rights or for any problems while using our service, please contact us using the contact information provided above.

Furthermore, you also have the right to lodge a complaint with the competent supervisory authority: Guarantor for the protection of personal data

  1. SAFETY:

    The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or warrant the security of the information you transmit to us, and you do so at your own risk.

  2. COMPLAINTS/DATA PROTECTION OFFICER:

    If you have any questions or concerns about how we handle your information, you can email our complaints officer at Gay Center / Gay Help Line APS, Via Nicola Zabaglia 14, email: [email protected]. We will address your concerns in accordance with applicable law.